The AI platform built for the running industry.
Connect AI to your runners, your data, your communications and your business — across every channel, through one connected platform.
Built For
Races & Events
Participants + events
Running Stores
Customers + purchases
Clubs & Crews
Members + community
Connects To
Registration
Participant data
POS / Commerce
Transaction data
CRM / Data
Runner relationships
Connected across
Built For
Connects To
Registration
Participant data
Connected across
A website chatbot sees a website conversation.AI Pacer sees the runner relationship.
A runner may ask a question on your website today, reply to an email tomorrow, send an Instagram DM next week, and text you on race morning. AI Pacer brings those conversations into RUNGP so your organization can engage runners across the relationship — not just inside one chat window.
One channel
One interaction.
Connected through RUNGP
A continuing runner relationship.
What makes that connected intelligence possible?
AI is only as smart as the context it can access.
RUNGP brings available runner and customer data, conversations and engagement into one CRM — giving AI Pacer the context to understand who it's helping and what should happen next.
Registration
Participant + event data
Commerce / POS
Customer + purchase data
Website + Forms
Leads + inquiries
Email + SMS
Runner communications
Social
Instagram + Facebook
Conversations
Web Chat · Web Voice · Phone · WhatsApp
Runner Profiles
Contact + engagement history
Keep the platforms you already use. We'll connect the data.
RUNGP works alongside the registration, commerce and other technology your organization already uses, bringing available connected data into the same CRM where your runner and customer conversations and engagement live. AI Pacer can then use that available context to deliver more relevant conversations and actions.
Listens. Understands. Decides. Acts.
A unified operational loop built for runner conversations, customer engagement and workflows across the running industry.
LISTENS
Connected Runner Conversations
Monitors conversations across SMS, Email, Web Chat, Web Voice, Instagram, Facebook, Phone and WhatsApp in one platform.
UNDERSTANDS
Runner Context + Knowledge
Uses available runner or customer history, registration and purchase data, event details and organizational knowledge.
DECIDES
Action Selection
Determines whether to reply instantly, access available CRM context, launch an approved workflow or notify your team.
ACTS
Executes in RUNGP
Sends replies, updates contact records, triggers approved workflows and hands off to your team when needed.
Most AI answers questions.AI Pacer can do something about them.
AI Pacer doesn't just generate a response. Because it operates inside RUNGP, it can use available runner context, access organizational knowledge, update records, trigger workflows, notify your team, and continue the conversation.
“Where do I pick up my bib, and can you text me the details?”
Uses available context inside RUNGP
Determines the appropriate next step
Executes through RUNGP
Your team stays in control.
AI when you want it. Your team when you need it.
Every runner channel, managed in one place.
Meet runners and customers wherever they communicate — across messaging, email, web, social, voice and WhatsApp — while keeping conversations connected through RUNGP.
Direct 1:1 messaging, updates and automated follow-up.
Runner and customer communication, updates and automated email flows.
On-site AI conversations for questions, information and support.
Direct AI voice conversations right through your website.
Direct message responses for runner and customer inquiries.
Page inbox conversations and participant or customer support.
AI-assisted phone conversations with human handoff when needed.
Connected messaging for runners, customers and international audiences.
Your AI Pacer. Your brand. Your voice.
Configure AI Pacer around your organization — from its identity and personality to what it knows, how it responds and when your team takes over.
AI Pacer Configuration
Build your runner-facing agent
Agent Name
Organization / Event
Welcome Message
Personality
Approved knowledge sources
Behavior
BMW Dallas Marathon
RUNGP AI Pacer
Runner
Pegasus
AI Pacer is the technology. Your organization creates the agent your runners experience.
AI for your runners. AI for your team.
AI Pacer brings AI into the runner relationship. Across RUNGP, additional AI tools help your team build, communicate, create, analyze and manage your business from the same connected platform.
Build your race website with a prompt.
Describe the website you want and AI Studio can create the structure, pages, sections and content for you — directly inside RUNGP. Start from an idea, refine it conversationally, and launch without starting from a blank page.
“Create a modern website for our half marathon with registration, race details, course information, FAQs and sponsor sections.”
Ask your business anything.
Use natural language to explore information inside RUNGP, get answers, summarize activity and surface insights without digging through screens and reports.
Write better emails, faster.
Draft and refine email content with AI directly inside your workflow — from race announcements and participant updates to promotional campaigns.
Create content on demand.
Generate and refine marketing copy for campaigns, websites, social posts and runner communications while keeping your team moving faster.
Turn feedback into action.
Use AI to help manage reviews, understand participant feedback and respond more efficiently while protecting the runner experience.
AI for runner conversations. AI for your team. AI for your marketing. AI for your entire organization.
Built for the running industry. Connected through RUNGP.
Questions about RUNGP AI?
Everything you need to know about how RUNGP AI, AI Pacer and the RUNGP platform work together.
Experience AI Pacer for your organization.
See how RUNGP AI Pacer can connect your runner conversations, data and workflows through one platform.